Sunday, June 6, 2010

Lobby Thoughts #14

Oh, you rude visitor! "I fart in your general direction" and
I'm just a "harmless little bunny" and
What am I doing boss? "Why, I'm pining for the fjords". all from Monty Python

Sir. I'm just the guard here. The important people are in the offices down this corridor. To whom should I announce you?

When in doubt, nod respectfully.


One is not entitled to meaningful work.

As a guard, you can never make demands, except of criminals in the act or upon arrest. Never of your bosses.

Do not mention any personal medical facts ie: have a bad back, a tooth ache or liver cancer, this will be heard by your clients and bosses as "He is too sick to do the job. Replace him, ASAP." You'll get no real sympathy. STFU

If you do something beyond the scope of your employment, be careful who you tell. It may anger union people, the client or your bosses...it is after all, beyond your scope. I fix things all the time, I never let folks know. Rarely, if the fix be noticed it will be thought of as an anomaly but a good anomaly. STFU

Do not expect the clients to value customer service (despite boilerplate lip service and rah rah team meetings). They value themselves and their convenience first. If you bring a waiting customer to their attention while they are doing personal business, you will be resented....they will help customers when they are good and ready. MYOB

Sir, my skills are not from video games, movies or novels.


RHIP: Rank has its privileges. Do not expect bosses to be fair, humanistic or anything other than full of their self interest. You are held to your 30 minute lunch. Your bosses may take 3 hours, if they like. You may not use the internet, they spend 2 hours in World of Warcraft. Way of the world dude.

Aren't you totally demoralized yet? Well we have to try to harder.

You must drink our Kool-Aid.

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